Shipping Policy
Thank you for shopping with LGCY Collection.
Every piece is carefully prepared and packaged to ensure it arrives safely and in perfect condition.
Order Processing
All orders are processed within 2–5 business days after payment confirmation.
As many of our products are handcrafted and made with attention to detail, processing times may vary during busy periods.
Orders are not processed on weekends or public holidays.
Estimated Delivery Times
Delivery times may vary depending on your location and customs procedures.
GCC Countries
(UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman)
Estimated Delivery: 5–7 business days
Levant Region
(Jordan, Lebanon, Syria)
Estimated Delivery: 7–14 business days
International Orders
Estimated Delivery: 7–21 business days
Delivery times are estimates and may vary depending on local shipping providers, customs clearance, and destination country regulations.
Shipping Confirmation
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, where available.
Customs & Duties
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the product or shipping price.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery at:
Please include photos of the product and packaging so our team can assist you as quickly as possible.
Contact Us
If you have any questions regarding returns, refunds, or your order, please contact:
We are always happy to assist you.